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Sunday, June 10, 2012

My Jabong.com experience and new shoes!


A few days ago, I was having a very bad shoe day! Ugh.. I had to attend a wedding and I was in a bad mood. On top of that I couldn’t find my “wedding shoes” because my boyfriend’s sister had borrowed them and I had forgotten all about it. So I searched and fished out an old pair, put them on, the heel broke. *sobs*
Sigh.. I went and found a pair of kind of appropriate wedges, walked out of the gate and the sole just came off! I was so screwed up, I ended up not going at all! I'm sure you all have had a day like that at least once.

My favourite wedges were laid to rest and I was down two pairs of shoes! Luckily Jabong.com came to the rescue with these cute shoes!

How cute is that box?



A little something about Jabong.com:
Jabong.com is a young and vibrant company that aims to provide good quality branded products. Jabong.com caters to the fashion needs of men, women and kids across footwear, apparel, jewellery and accessories.
At Jabong.com we strive to achieve the highest level of “Customer Satisfaction” possible. Our cutting edge E-commerce platform, highly experienced buying team, agile warehouse systems and state of the art customer care centre provides customer with:
  • Broader selection of products
  • Superior buying experience    
  •  On-time delivery of products   
  • Quick resolution of any concerns
      At first I opened Jabong.com and I was lost! Lost because there are so many things to choose from! One thing I knew though, I’m not buying any makeup! Nope, ban is still on! 10 days and going strong!! Woohoo!

      But that meant choosing something else, which was a very difficult job.  They have such an extensive sea of products, your head will spin!
      You need Beauty products? Ok!  A new outfit? Check out their clothes, bags and shoes. Maybe you like sports? Awesome! Love your jewelry and accessories? They have it! Stuff for your kids? Yep. You could even do up your house from their Home and Living section. :D Phew!
     
      



      
      

      Yeah, and because of the choice it took me two effing days to decide what to buy! Then the shoe incident happened and I had my answer! NEW SHOES! ♥
      They have great selection of shoes btw! It was very hard to decide which ones I liked the best.  I had my eye on a pair of pink pumps and a red pair similar to what I bought.

Only 3 left?! MUST BUY NAO! D:
      So, I ordered my shoes with the option of COD. 20 minutes later I got a call from a chirpy customer care lady and she asked me to confirm the order and address for her. She told me my order would delivered within the next 5 days. Ok, cool!
      They have a lot of payment options btw, net banking, credit/ debit card and for losers with no card, like me, COD. :)

      Saturday, the next day at 4:30am (GOD WHY 4:30 AM?!) I got a message that my order had been dispatched, with the service, Gojavas. I think that is Jabong’s own delivery service. They also gave me a tracking number. Of course, at that time I was too groggy to care but hey, nice of them to let me know on time, right?
      
      Sunday afternoon 2pm, I’m in the loo, my sister tells me from outside that my order is here. I was like WHAA?? It’s Sunday, they deliver on Sunday? O.o

      Most other sites I shop from never deliver on Sunday, so that is definitely a nice touch!
      The delivery guy was also nice, he handed me my box, which at the time was nicely packed in its plastic casing but almost immediately had to be torn apart because the man said, “You have to try them on.” 


I just stuck all the plastic back together for this photo. :P
      Another shock! Usually these sites specify that one cannot open and try on things while the delivery guy is still there, if they have problems, they should contact CS. But this guy actually waited while I tried on my shoes so if they were the wrong size, he could take them back! *Happy tears*


      They fit! Oh, happy day! Now I just have to pay the man and… I have no change! I got ready to scramble around for change in the house, when he told me, “Madam, card se de sakte hain…” (Madam, you can pay by card..) SAY WHAT? I can pay by card? For reals? That is awesome!

Me: Yes! Can use card on COD!

(     Are you done staring at the image? Don't stare too long.. Ok, good..
      Overall:
Turned out to be the best online shopping experience I’ve ever had, I’m not even exaggerating. The site was easy to use, customer service was nice, delivery guy was very patient (believe me, I’ve had my share of grumpy ones.) And the card swiping really took the cake! 
AND my shoes are AWESOME! 8D

Aren't they pretty? @u@

I love how my mint polish goes with the shoes! :)

I seriously enjoyed my experience with Jabong, they will definitely be getting more orders from me in the future!
Have you tried Jabong.com? What is your opinion of them?

Disclaimer: I was given a Rs.500 voucher to shop on this website but my loyalty lies with you, my readers. My opinions are 100% honest and my own.